domingo, 23 de mayo de 2010

THE CONSTANT PUBLIC WORKER

May I draw your attention to the following factual situation:
A public service of a country in Eastern Europe. A common work room with old wooden furniture filled with thirty desks leaving almost any way to pass.
After a day lost (recalling the famous article "Come back tomorrow" by Mariano José de Larra), the observed situation is the following:
3 Empty desks by illness or vacancy
1 flipping through a catalog purchase
1reading the newspaper (printed)
2 reading the newspaper on the computer
2 checking e-mail.
1 looking at pictures
1 checking electronically the bank account
3 playing solitaire,2 minesweeper and a 1 to a sink the fleet (It´s amazing the survival of the "classics")
6 in social networks such Facebook, Hi5, etc. .. (The worst programs against labor productivity)
4 remain outside the vision range of positions displayed.
3 working.
From the viewpoint of a private company, if we statistically analyze the facts observed and we consider sufficiently representative the situation, we can infer that:
30 people X 400 euros total cost = 12 000 Euros per month.
6 workers (as a positive estimation) cost EUR x 400 = 2,400 Euros per month.
The cold numbers tell us that the staff cost of such administration can be improved by 80% without changing productivity.
Perhaps this is an extreme example of socialization or classical communist legacy. Many people (in which a large percentage is not justified) working for little money.

We will refer to a higher macro-economic level:
In a country whose citizens do not litter the streets, fewer cleaning people will be needed.
In a country where drivers comply with traffic rules, less road police will be required.
In a country whose citizens do not commit crimes, less administration and judicial police will be required.
In a country whose citizens pay their taxes, fewer staff in finance administration will be needed.
In a country with a higher degree of computerization, less general administration will be required.
All these assumptions and many more that could go on, have a common cause, the level of culture and civility of a nation, and also common consequence: lower taxes and higher performance and economic viability of a country.

Now that is burning this debate about the public service, the percentage of lower wages or decrease in number of workers, I would like to consider the following:
In a private company that is well maintained at the level of personnel, all workers must have a common feature irrespective of their function: to be essential.
A boss should make Robert Redford in "Brubaker", enter from below, as one more among many, to see what actually happens with the staff.

In public or semi-public administrations in Spain exist personnel with the following characteristics:
-Professionally well prepared.
-They passed a harsh opposition without being helped by anyone.
-They fulfill their functions and many more, even outside of the labour hours and days.
-They suffer the anger of the bosses because basically they are the ones who take the work forward.
-They are polite serving the citizens because that is the ultimate function and paradigm of the public worker.
These workers, who perform their work as if they were in a private company, who don´t think "I am forever officer and I have resolved my life" (Should be the civil service works positions an acquired right for all life long? ) are those who the state should conserve, promote and reward.

This blog post is dedicated to Acoraida, Elitsa, Desiree, Flavia, Georgiana, Mila, Pilar, Veronica, Pablo, Joaquín, Julián, Marco and all essential staff in public work positions.

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